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Customer support

Direct assistance and wholesale dispatch

Orders dispatch within 24 hours of batch roasting. Reach out for bulk carton inquiries, retailer stock, or order tracking.

24 hrs

dispatch window

1 day

response time

Get in touch

Send an inquiry

Direct email assistance answered within one business day for all retail and order questions.

Operational specs

Fulfillment and delivery standards

Same-day

cutoff at 2 PM

7 days

returns window

Express

cold-chain transit